Citation Impact

Citing Papers

The Effect of a Market Orientation on Business Profitability
1990 Standout
National market location, income levels and urban–rural inequality in China
2009
Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1
2012 Standout
User Acceptance of Information Technology: Toward A Unified View1
2003 Standout
How Habit Limits the Predictive Power of Intention: The Case of Information Systems Continuance1
2007 Standout
The Struggle to Govern the Commons
2003 StandoutScienceNobel
Global Change and Local Places
2003
Residential-location preferences according to demographic characteristics in Istanbul
2000 Standout
Critical service logic: making sense of value creation and co-creation
2012 Standout
A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions
1993 Standout
Content or Community? A Digital Business Strategy for Content Providers in the Social Age1
2013 Standout
SERVQUAL: review, critique, research agenda
1996 Standout
Migration and Development: A Theoretical Perspective
2010 Standout
A Longitudinal Field Investigation of Gender Differences in Individual Technology Adoption Decision-Making Processes
2000
A Multistage Model of Customers' Assessments of Service Quality and Value
1991 Standout
The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions
2002 Standout
Community Empowerment and Utilization of Renewable Energy: Entrepreneurial Perspective for Community Resilience Based on Sustainable Management of Slum Settlements in Makassar City, Indonesia
2021 Standout
Conceptualizing, Measuring, and Managing Customer-Based Brand Equity
1993 Standout
Online purchasing tickets for low cost carriers: An application of the unified theory of acceptance and use of technology (UTAUT) model
2014 Standout
Effects of Price, Brand, and Store Information on Buyers' Product Evaluations
1991 Standout
Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments
2000 Standout
Consumer perceived value: The development of a multiple item scale
2001 Standout
Customer Metrics and Their Impact on Financial Performance
2006 Standout
Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research
2006 Standout
An Examination of Selected Marketing Mix Elements and Brand Equity
2000 Standout
Customer Satisfaction, Market Share, and Profitability: Findings from Sweden
1994 Standout
Perceived innovativeness of drone food delivery services and its impacts on attitude and behavioral intentions: The moderating role of gender and age
2019 Standout
Neighborhood satisfaction, physical and perceived naturalness and openness
2009
The Effects of Online Shopping Context Cues on Consumers’ Purchase Intention for Cross-Border E-Commerce Sustainability
2019 Standout
AGE DIFFERENCES IN TECHNOLOGY ADOPTION DECISIONS: IMPLICATIONS FOR A CHANGING WORK FORCE
2000 Standout
Cross-Validation of Abbreviated Perceived Residential Environment Quality (PREQ) and Neighborhood Attachment (NA) Indicators
2009
Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value
1994 Standout
How destination image and evaluative factors affect behavioral intentions?
2006 Standout
Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence
1988 Standout
Consumer Evaluations of Brand Extensions
1990 Standout
The value concept and relationship marketing
1996 Standout
Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach
2001 Standout
Analysis of Rural Quality of Life and Health: A Spatial Approach
2003
Place attachment: How far have we come in the last 40 years?
2010 Standout
An investigation of mobile learning readiness in higher education based on the theory of planned behavior
2012 Standout
The effect of remittances on emigration intentions in Egypt, Morocco, and Turkey
2005
Developing and validating a multidimensional consumer-based brand equity scale
2001 Standout
Servicescapes: The Impact of Physical Surroundings on Customers and Employees
1992 Standout
Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model
2000 Standout
E-S-QUAL
2004 Standout
How gamification marketing activities motivate desirable consumer behaviors: Focusing on the role of brand love
2018 Standout
Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists
2009 Standout
Factors Affecting Residential Satisfaction in Slum Rehabilitation Housing in Mumbai
2020
Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses
1990 Standout
Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge
2002 Standout
Accelerated restructuring in rural China fueled by ‘increasing vs. decreasing balance’ land-use policy for dealing with hollowed villages
2011 Standout
Consumer Trust, Value, and Loyalty in Relational Exchanges
2002 Standout
The Nature and Determinants of Customer Expectations of Service
1993 Standout
Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology.
2001 Standout
Customer value: The next source for competitive advantage
1997 Standout
Do we really know what makes us happy? A review of the economic literature on the factors associated with subjective well-being
2007 Standout
Managing the co-creation of value
2007 Standout

Works of Max Lu being referenced

Forging Ahead and Falling Behind: Changing Regional Inequalities in Post‐reform China
2002
Determinants of Residential Satisfaction: Ordered Logit vs. Regression Models
1999
Do People Move When They Say They Will? Inconsistencies in Individual Migration Behavior
1999
Beef feedlots in southwestern Kansas: local change, perceptions, and the global change context
2002
Analyzing Migration Decisionmaking: Relationships between Residential Satisfaction, Mobility Intentions, and Moving Behavior
1998
Rankless by CCL
2026