Immediate Impact
10 standout
Citing Papers
Can AI chatbots help retain customers? Impact of AI service quality on customer loyalty
2023 Standout
Information and digital technologies of Industry 4.0 and Lean supply chain management: a systematic literature review
2020 Standout
Works of M. Dècina being referenced
Electronic commerce: enablers and implications
1999
Voice over Internet protocol and human-assisted e-commerce
1999
Author Peers
| Author | Last Decade | Papers | Cites | ||||
|---|---|---|---|---|---|---|---|
| M. Dècina | 70 | 81 | 6 | 15 | 28 | 129 | |
| Khalid Al‐Begain | 107 | 86 | 1 | 24 | 41 | 187 | |
| Paulo Salvador | 61 | 154 | 1 | 53 | 32 | 190 | |
| Serge Fdida | 33 | 139 | 8 | 11 | 18 | 170 | |
| Bert J. Dempsey | 33 | 76 | 1 | 4 | 20 | 158 | |
| S. Swamynathan | 28 | 77 | 2 | 20 | 29 | 182 | |
| Gerhard Haßlinger | 29 | 96 | 2 | 27 | 20 | 113 | |
| John Chapin | 84 | 119 | 45 | 9 | 19 | 183 | |
| Mart Molle | 48 | 94 | 2 | 17 | 26 | 123 | |
| Mthulisi Velempini | 21 | 72 | 6 | 24 | 120 | ||
| Jérôme Galtier | 45 | 65 | 1 | 13 | 23 | 112 |
All Works
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