Immediate Impact

1 standout

Citing Papers

When do AI chatbots lead to higher customer satisfaction than human frontline employees in online shopping assistance? Considering product attribute type
2022 Standout
1 intermediate paper

Works of Ken Marks being referenced

Lied Library at the University of Nevada, Las Vegas: post‐construction thoughts
2005

Author Peers

Author Last Decade Papers Cites
Ken Marks 1 2 2 3 6
B. T. Khai 2 3 6
Selamet Samsugi 2 3 5
James Kendall 2 3 5
Susan Liss 2 3 5
Auguste Tano Kouame 2 2 6
M. Galli 2 2 6
Fabian Leven 2 2 6
C. G. Ndiritu 2 2 5
Marsha King 2 3 5
Michael Quinn Patton 3 6

All Works

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Rankless by CCL
2026