Citation Impact
Citing Papers
Understanding the role of digital technologies in education: A review
2022 Standout
The impact of Generative AI (GenAI) on practices, policies and research direction in education: a case of ChatGPT and Midjourney
2023 Standout
Conversational commerce: entering the next stage of AI-powered digital assistants
2021
Understanding managers’ attitudes and behavioral intentions towards using artificial intelligence for organizational decision-making
2021 Standout
The affordances of AI‐enabled automatic scoring applications on learners’ continuous learning intention: An empirical study in China
2020
Trust me, if you can: a study on the factors that influence consumers’ purchase intention triggered by chatbots based on brain image evidence and self-reported assessments
2020
The Acceptance of Learning Management Systems and Video Conferencing Technologies: Lessons Learned from COVID-19
2021
Blame the Bot: Anthropomorphism and Anger in Customer–Chatbot Interactions
2021 Standout
Works of Kassandra Ross being referenced
Should AI-Based, conversational digital assistants employ social- or task-oriented interaction style? A task-competency and reciprocity perspective for older adults
2018