Immediate Impact
28 standout
Citing Papers
Can AI chatbots help retain customers? Impact of AI service quality on customer loyalty
2023 Standout
Towards resilience in Industry 5.0: A decentralized autonomous manufacturing paradigm
2023 Standout
Works of Jong-Seo Kim being referenced
A methodology for developing a usability index of consumer electronic products
2008
Identifying mobile phone design features critical to user satisfaction
2003
Author Peers
| Author | Last Decade | Papers | Cites | |||||
|---|---|---|---|---|---|---|---|---|
| Jong-Seo Kim | 130 | 16 | 27 | 52 | 42 | 10 | 211 | |
| Ppm Hekkert | 104 | 30 | 63 | 44 | 10 | 236 | ||
| Fabrice Mantelet | 81 | 1 | 23 | 68 | 109 | 19 | 261 | |
| Hua-Cheng Chang | 188 | 35 | 82 | 16 | 12 | 266 | ||
| Chaoxiang Yang | 106 | 2 | 43 | 20 | 9 | 19 | 257 | |
| Jean-François Petiot | 193 | 50 | 78 | 12 | 15 | 271 | ||
| J.G. Byrne | 124 | 9 | 33 | 89 | 7 | 203 | ||
| Johannes Itten | 113 | 2 | 3 | 61 | 12 | 7 | 278 | |
| Seth Orsborn | 119 | 1 | 53 | 30 | 8 | 8 | 211 | |
| Kevin Biolsi | 20 | 8 | 11 | 33 | 23 | 8 | 256 | |
| Eva Deckers | 28 | 28 | 42 | 15 | 122 | 20 | 246 |
All Works
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