Citation Impact
Citing Papers
Information Privacy Research: an Interdisciplinary Review1
2011 Standout
Measurement of Valuation of Travel Time Savings
2000
PLS-SEM’s most wanted guidance
2022 Standout
A new criterion for assessing discriminant validity in variance-based structural equation modeling
2014 Standout
Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI
2021 Standout
How to perform and report an impactful analysis using partial least squares: Guidelines for confirmatory and explanatory IS research
2019 Standout
Impact of Job Burnout on Satisfaction and Turnover Intention
2013 Standout
A survey on opinion mining and sentiment analysis: Tasks, approaches and applications
2015 Standout
M‐loyalty: winning strategies for mobile carriers
2006
Undervalued or Overvalued Customers: Capturing Total Customer Engagement Value
2010 Standout
Understanding Customer Experience Throughout the Customer Journey
2016 Standout
The Use of Partial Least Squares Structural Equation Modeling in Strategic Management Research: A Review of Past Practices and Recommendations for Future Applications
2012 Standout
Applying the UTAUT Model to Explain the Students’ Acceptance of Mobile Learning System in Higher Education
2019 Standout
Effects of service quality and customer satisfaction on loyalty of bank customers
2021 Standout
Understanding and managing generational differences in the workplace
2011 Standout
An updated and expanded assessment of PLS-SEM in information systems research
2017 Standout
Mediation analysis in partial least squares path modeling
2016 Standout
Examining the effects of robotic service on brand experience: the moderating role of hotel segment
2019
Why generalized structured component analysis is not universally preferable to structural equation modeling
2011
The impact of electronic word-of-mouth communication: A literature analysis and integrative model
2012 Standout
Do the roles of switching barriers on customer loyalty vary for different types of hotels?
2015
Investigating the impact of service quality and customer satisfaction on customer loyalty in mobile telephony in Greece
2010
Impact of Service Quality, Trust and Perceived Value on Customer Loyalty in Malaysia Services Industries
2014 Standout
The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services
2004
Influence of Corporate Social Responsibility on Loyalty and Valuation of Services
2005
Topic Modeling in Management Research: Rendering New Theory from Textual Data
2019 Standout
Digital Economics
2019 Standout
Towards dynamic risk analysis: A review of the risk assessment approach and its limitations in the chemical process industry
2016 Standout
Progress and prospects for event tourism research
2015 Standout
Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R
2021 Standout
Online information disclosure
2006
Grit in the path to e-learning success
2016 Standout
Risk analysis and assessment methodologies in the work sites: On a review, classification and comparative study of the scientific literature of the period 2000–2009
2011
Customer Engagement
2011 Standout
Influencing factors on restaurant customers’ revisit intention: The roles of emotions and switching barriers
2009
Review-based measurement of customer satisfaction in mobile service: Sentiment analysis and VIKOR approach
2013
Common Beliefs and Reality About PLS
2014 Standout
Estimating the intention–behavior gap associated with a mega event: The case of the Expo 2012 Yeosu Korea
2013
Testing measurement invariance of composites using partial least squares
2016 Standout
How Does the Use of Trademarks by Third-Party Sellers Affect Online Search?
2012
How to Specify, Estimate, and Validate Higher-Order Constructs in PLS-SEM
2019 Standout
Perceived innovativeness of drone food delivery services and its impacts on attitude and behavioral intentions: The moderating role of gender and age
2019 Standout
Using PLS path modeling in new technology research: updated guidelines
2016 Standout
Customer loyalty: a review and future directions with a special focus on the hospitality industry
2015
Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation
2014 Standout
On Components, Latent Variables, PLS and Simple Methods: Reactions to Rigdon's Rethinking of PLS
2014
Consumer engagement in a virtual brand community: An exploratory analysis
2011 Standout
Bibliometric studies in tourism
2016 Standout
Service quality, customer satisfaction and loyalty in automobile repair services sector
2015 Standout
Creating customer loyalty through service customization
2012
Privacy in the Digital Age: a Review of Information Privacy Research in Information Systems1
2011 Standout
A concept analysis of methodological research on composite-based structural equation modeling: bridging PLSPM and GSCA
2019
Partial Least Squares Structural Equation Modeling: Rigorous Applications, Better Results and Higher Acceptance
2013 Standout
COVID-19, activity and mobility patterns in Bogotá. Are we ready for a ‘15-minute city’?
2021 Standout
Customer perceived value, satisfaction, and loyalty: The role of switching costs
2004
How value and trust influence loyalty in wireless telecommunications industry
2012
Consistent Partial Least Squares Path Modeling1
2015 Standout
What characterises the culture of a market-oriented organisation applying a customer-intimacy philosophy?
2008
Sentence-Based Text Analysis for Customer Reviews
2016
How brand innovativeness and quality impact attitude toward new service line extensions: the moderating role of consumer involvement
2011
Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods
2017 Standout
Addressing Endogeneity in International Marketing Applications of Partial Least Squares Structural Equation Modeling
2018 Standout
The role of tourists' emotional experiences and satisfaction in understanding behavioral intentions
2013 Standout
From Marketing Mix to Relationship Marketing
1994 Standout
The relationships between correct helmet use, enforcement presence, and mortality in a Latin-America city: The case study of Bogotá, Colombia
2020
Progress in partial least squares structural equation modeling use in marketing research in the last decade
2022
Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists
2009 Standout
Assessing customer retention strategies in mobile telecommunications
2012
Evaluation of mobile services and substantial adoption factors with Analytic Hierarchy Process (AHP)
2012 Standout
Mining Marketing Meaning from Online Chatter: Strategic Brand Analysis of Big Data Using Latent Dirichlet Allocation
2014
Age differences in mobile service perceptions: comparison of Generation Y and baby boomers
2008
Assessing Service Quality, Switching Costs and Customer Loyalty in Home‐Delivery Services in Taiwan
2009
The Mixed Logit model: The state of practice
2003 Standout
International market segmentation: issues and perspectives
2002
Multiple criteria decision-making techniques and their applications – a review of the literature from 2000 to 2014
2015 Standout
Corporate social responsibility in the food sector
2011 Standout
The impact of brand confusion on sustainable brand satisfaction and private label proneness: A subtle decay of brand equity
2011
An integrated model of perceived service quality and customer loyalty: an empirical examination of the mediation effects of customer satisfaction and customer trust
2011
Demystifying the role of causal-predictive modeling using partial least squares structural equation modeling in information systems research
2020
A Primer on the Conditional Mediation Analysis in PLS-SEM
2021
Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics
2010 Standout
Essential factors for the application of education information system using mobile learning: A case study of students of the university of technology
2018
An empirical study of employee loyalty, service quality and firm performance in the service industry
2009
Incorporating attitude towards Halal banking in an integrated service quality, satisfaction, trust and loyalty model in online Islamic banking context
2013 Standout
Partial least squares structural equation modeling (PLS-SEM)
2014 Standout
Works of Jonathan Lee being referenced
Consumer Evaluations of Line Extensions: A Conjoint Approach
1996
Mandatory helmet legislation as a policy tool for reducing motorcycle fatalities: Pinpointing the efficacy of universal helmet laws
2017
The impact of switching costs on the customer satisfaction‐loyalty link: mobile phone service in France
2001
Generalized Structured Component Analysis with Latent Interactions
2010
Incorporating word-of-mouth effects in estimating customer lifetime value
2006
A pre-diffusion growth model of intentions and purchase
2011
Modeling Preference and Structural Heterogeneity in Consumer Choice
1996
Determinants of Trademark Dilution
2006
A comparative study of the predictive power of component-based approaches to structural equation modeling
2022