Citation Impact
Citing Papers
JOB SATISFACTION, A LITERATURE REVIEW
2011 Standout
The research on educational leadership and management in the Arab world since the 1990s: A systematic review
2017 Standout
Assessing tourists' cognitive, emotional and behavioural reactions to an unethical destination incident
2015
Determinants of staff job satisfaction of caregivers in two nursing homes in Pennsylvania
2006
Applicant Attraction to Organizations and Job Choice: A Meta-Analytic Review of the Correlates of Recruiting Outcomes.
2005 Standout
Functional food. Product development, marketing and consumer acceptance—A review
2008 Standout
Applicant self-selection: Correlates of withdrawal from a multiple hurdle process.
2000
The Handbook of Journalism Studies
2009 Standout
Job Satisfaction, Job Performance, and Effort: A Reexamination Using Agency Theory
2005
Customer knowledge management, innovation capability and business performance: a case study of the banking industry
2014
Fortune favors the prepared: How SMEs approach business model innovations in Industry 4.0
2018 Standout
The Effect of Emerging Green Market on Green Entrepreneurship and Sustainable Development in Knowledge-Based Companies
2018 Standout
Organizational Commitment, Job Satisfaction and Attitudes toward Organizational Change: A Study in the Local Government
2016 Standout
Service-dominant logic: continuing the evolution
2007 Standout
Undervalued or Overvalued Customers: Capturing Total Customer Engagement Value
2010 Standout
Effects of service quality and customer satisfaction on loyalty of bank customers
2021 Standout
Antecedents of Customer Loyalty in Banking Sector: A Mediational Study
2018
Selling to Millennials with online reviews
2011
The chain from customer satisfaction via word-of-mouth referrals to new customer acquisition
2007
Sustainability labels on food products: Consumer motivation, understanding and use
2014 Standout
Consumer effects of environmental impact in product labeling
2011
Setting the future of digital and social media marketing research: Perspectives and research propositions
2020
Impact of Job Demands and Resources on Nurses’ Burnout and Occupational Turnover Intention Towards an Age-Moderated Mediation Model for the Nursing Profession
2019 Standout
Progress and prospects for event tourism research
2015 Standout
Service innovation: A comparative study of U.S. and Indian service firms
2012
Socialized to be a professional: a study of the professionalism of accountants in Hong Kong
2003
All Frames Are Not Created Equal: A Typology and Critical Analysis of Framing Effects
1998 Standout
Affective commitment of generational cohorts of Brazilian nurses
2012
Marketing with integrity: ethics and the service-dominant logic for marketing
2007
How can green training promote employee career growth?
2020 Standout
Beyond the Numbers: Measuring the Information Content of Earnings Press Release Language*
2011 Standout
A systematic review of research on innovation in hospitality and tourism
2016 Standout
Relationship between innovation capability, innovation type, and firm performance
2017 Standout
Sports-events, tourism and destination marketing strategies: an Australian case study of Athens 2004 and its media telecast
2005
Signaling Theory: A Review and Assessment
2010 Standout
Bundling sport events with the host destination
2004
Engagement in Environmental Behaviors Among Supply Chain Management Employees: An Organizational Support Theoretical Perspective
2012
Impact of COVID-19 pandemic on information management research and practice: Transforming education, work and life
2020 Standout
The Professional Status of Educational Research: Professionalism and Developmentalism in Twenty-First-Century Working Life
2013
What We Know and Don't Know about Online Word-of-Mouth: A Review and Synthesis of the Literature
2014 Standout
Determinants of job satisfaction and performance of seafarers
2018 Standout
Consumers acceptance of artificially intelligent (AI) device use in service delivery
2019 Standout
Identification in Organizations: An Examination of Four Fundamental Questions
2008 Standout
Generational differences in the workplace: A review of the evidence and directions for future research
2013 Standout
Service Research Priorities in a Rapidly Changing Context
2015 Standout
All Anglos are alike? A study of whinging Poms and bloody-minded Aussies
2014
Event tourism: Definition, evolution, and research
2007 Standout
Revenue and Profit Implications of Industrial Service Strategies
2013
Works of Gillian Naylor being referenced
Negative Versus Positive Word-of-Mouth: An Exception to the Rule
2000
Why Do They Whine?: An Examination into the Determinants of Negative and Positive Word-of-Mouth
1999
The Complaining Customer: A Service Provider's Best Friend?
2003
Exploring the differences in perceptions of satisfaction across lifestyle segments
2002
Differential versus Unit Weighting of Violations, Framing, and the Role of Probability in Image Theory's Compatibility Test
1996
The effect of price bundling on consumer perceptions of value
2001
The impact of network and environmental factors on service innovativeness
2009
The unrealized value of incentivized eWOM recommendations
2015
Linking customer resources to firm success: The role of marketing program implementation
2010
The Role of Professionalism in Determining Job Satisfaction in Professional Services
2001