Citation Impact
Citing Papers
Capabilities that enhance outcomes of an episodic supply chain collaboration
2011
Supply chain collaboration: Impact on collaborative advantage and firm performance
2010
The impact of supply chain integration on performance: A contingency and configuration approach
2009 Standout
Food supply chains during the COVID‐19 pandemic
2020 Standout
Antecedents to supplier integration in the automotive industry: A multiple‐case study of foreign subsidiaries in China
2009
“Black‐box” and “gray‐box” supplier integration in product development: Antecedents, consequences and the moderating role of firm size
2006
Experience Marketing: Concepts, Frameworks and Consumer Insights
2011
A Survey on Intelligent Transportation Systems
2013 Standout
Relationship between quality management practices and innovation
2012
Dynamic Capability and Open-Source Strategy in the Age of Digital Transformation
2021
The role of artificial intelligence in healthcare: a structured literature review
2021 Standout
Digital transformation: A multidisciplinary reflection and research agenda
2019 Standout
Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI
2021 Standout
Influence of COVID-19 Pandemic on Dissemination of Innovative E-Learning Tools in Higher Education in Poland
2022 Standout
Measuring Customer Experience
2014
Fostering green development with green finance: An empirical study on the environmental effect of green credit policy in China
2021 Standout
Improving sourcing decisions in NPD projects: Monetary quantification of points of difference
2008
The impact of the level of customer satisfaction on the quality of e-commerce services
2019 Standout
The impact of green entrepreneurial orientation, market orientation and green supply chain management practices on sustainable firm performance
2020 Standout
Eco-innovation in the transition to a circular economy: An analytical literature review
2017
Intention to buy eco-friendly packaged products among young consumers of India: A study on developing nation
2016 Standout
Artificial intelligence and business models in the sustainable development goals perspective: A systematic literature review
2020 Standout
Fortune favors the prepared: How SMEs approach business model innovations in Industry 4.0
2018 Standout
The Effect of Emerging Green Market on Green Entrepreneurship and Sustainable Development in Knowledge-Based Companies
2018 Standout
Understanding Customer Experience Throughout the Customer Journey
2016 Standout
Structuring servitization-related research
2018 Standout
Assessing systems thinking: A tool to measure complex reasoning through ill-structured problems
2018 Standout
Boundary Crossing and Boundary Objects
2011 Standout
Strategic supply chain partnership, environmental supply chain management practices, and performance outcomes: an empirical study of Korean firms
2011
Technology-driven service strategy
2017
Viability of intertwined supply networks: extending the supply chain resilience angles towards survivability. A position paper motivated by COVID-19 outbreak
2020 Standout
How Business Customers Judge Solutions: Solution Quality and Value in Use
2016
Value propositions
2014 Standout
The new supply chain's frontier: Information management
2009
The mediation effect of customer satisfaction in the relationship between service quality, service orientation, and marketing mix strategy to customer loyalty
2018 Standout
The state-of-the-art integrations and applications of the analytic hierarchy process
2017 Standout
Customer experience: fundamental premises and implications for research
2020
Customer experience design: a case study in the cultural sector
2017
Servitization and deservitization: Overview, concepts, and definitions
2017 Standout
The influence of greening the suppliers and green innovation on environmental performance and competitive advantage in Taiwan
2011 Standout
Resources and digital export: An RBV perspective on the role of digital technologies and capabilities in cross-border e-commerce
2021 Standout
Framing Design Thinking: The Concept in Idea and Enactment
2016
An evaluation of the role of green marketing and a firm’s internal practices for environmental sustainability
2015
Barriers to the Circular Economy: Evidence From the European Union (EU)
2018 Standout
Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation
2014 Standout
Understanding the Blockchain technology adoption in supply chains-Indian context
2018 Standout
Deconstructing the value proposition of an innovation exemplar
2014
Blockchain technology and its relationships to sustainable supply chain management
2018 Standout
Role of Government to Enhance Digital Transformation in Small Service Business
2021 Standout
Communicative interaction as an instrument for integration and coordination in an aerospace supply chain
2010
Socially responsible governance mechanisms for manufacturing firms in apparel supply chains
2017
Designing conceptual articles: four approaches
2020 Standout
Artificial Intelligence in Service
2018 Standout
Capabilities for advanced services: A multi-actor perspective
2016
Big data and predictive analytics for supply chain and organizational performance
2016 Standout
The Potential of AI in Health Higher Education to Increase the Students’ Learning Outcomes
2021
The impact of digital technology and Industry 4.0 on the ripple effect and supply chain risk analytics
2018 Standout
Value co-creation: concept and measurement
2014
Big data analytics capability for improved performance of higher education institutions in the Era of IR 4.0: A multi-analytical SEM & ANN perspective.
2021 Standout
A strategic model for agile virtual enterprise partner selection
2007
An organizational theoretic review of green supply chain management literature
2010 Standout
Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods
2017 Standout
The impact of knowledge management capabilities and supplier relationship management on corporate performance
2014
Service innovation in e-commerce last mile delivery: Mapping the e-customer journey
2019
EXQ: a multiple‐item scale for assessing service experience
2012
Innovation capabilities and performance: are they truly linked in SMEs?
2018 Standout
Towards a Better Measure of Customer Experience
2013
Service Innovation: A Service-Dominant Logic Perspective1
2015 Standout
Buyer–supplier partnerships during product design and development in the global automotive sector: Who invests, in what and when?
2009
Challenges and solutions for marketing in a digital era
2014
Perspective: A Review of Marketing Research on Product Design with Directions for Future Research
2015
Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge
2002 Standout
Developing a Mobile Applications Customer Experience Model (MACE)- Implications for Retailers
2018
Consumers acceptance of artificially intelligent (AI) device use in service delivery
2019 Standout
Models for supplier selection and risk mitigation: a holistic approach
2017
The impact of Green Credit Policy on manufacturers’ efforts to reduce suppliers’ pollution
2019
Relationship journeys in the internet of things: a new framework for understanding interactions between consumers and smart objects
2018
Supply chain collaborative advantage: A firm’s perspective
2010
Applying a mindfulness-based reliability strategy to the Internet of Things in healthcare – A business model in the Vietnamese market
2019
Achieving Customer Satisfaction through Integrated Products and Services: An Exploratory Study
2013
The Impact of Implementing Talent Management Practices on Sustainable Organizational Performance
2020 Standout
Works of Fred Lemke being referenced
Exploring Green Consumers’ Mind‐Set toward Green Product Design and Life Cycle Assessment
2014
An exploratory study of ‘close’ supplier–manufacturer relationships
2005
Patient co-creation activities in healthcare service delivery at the micro level: The influence of online access to healthcare information
2016
Supplier Base Management: Experiences from the UK and Germany
2000
Investigating the meaning of supplier‐manufacturer partnerships
2003
Customer experience quality: an exploration in business and consumer contexts using repertory grid technique
2010
The impacts of internal quality management relations on the triple bottom line: A dynamic capability perspective
2020
Manufacturer‐supplier relationships
2005
Perceptions of Industrial Design: The “Means” and the “Ends”
2012
Exploring green consumers' product demands and consumption processes
2013