Citation Impact
Citing Papers
The relationship between total quality management practices and their effects on firm performance
2003 Standout
The impact of design management and process management on quality: an empirical investigation
2000
Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal
2018 Standout
Lean manufacturing: context, practice bundles, and performance
2002 Standout
A solution to the hub center problem via a single-relocation algorithm with tabu search
2001
Applicant Attraction to Organizations and Job Choice: A Meta-Analytic Review of the Correlates of Recruiting Outcomes.
2005 Standout
Understanding factors influencing the adoption of mHealth by the elderly: An extension of the UTAUT model
2017 Standout
Human factors of complex sociotechnical systems
2006 Standout
The effects of transformational and change leadership on employees' commitment to a change: A multilevel study.
2008 Standout
The effect of patient race and socio-economic status on physicians' perceptions of patients
2000 Standout
Doctor-patient communication: A review of the literature
1995 Standout
Assessing the Effects of Physician-Patient Interactions on the Outcomes of Chronic Disease
1989 Standout
Advancing formative measurement models
2008 Standout
Successful Organizational Change: Integrating the Management Practice and Scholarly Literatures
2018 Standout
The influence of leadership style on co‐operation in channels of distribution
1996
1 Constitutional Amendments: “Materializing” Organizational Communication
2009 Standout
The TQM Paradox: Relations among TQM practices, plant performance, and customer satisfaction
1998
TOWARD A THEORY OF PARADOX: A DYNAMIC EQUILIBRIUM MODEL OF ORGANIZING.
2011 Standout
Identity Ambiguity and Change in the Wake of a Corporate Spin-off
2004 Standout
Writing Integrative Literature Reviews: Guidelines and Examples
2005 Standout
Behavioural responses to customer satisfaction: an empirical study
2001
THE RELATIONSHIP BETWEEN HR PRACTICES AND FIRM PERFORMANCE: EXAMINING CAUSAL ORDER
2005 Standout
Exploring the value of project management: Linking Project Management Performance and Project Success
2013 Standout
Which TQM Practices Really Matter: An Empirical Investigation
1997
ORGANIZATIONAL CHANGE AND DEVELOPMENT
1999
Potential Contributions of Organizational Behavior to the Study of Family-Owned Businesses
1994
Adoption of O2O food delivery services in South Korea: The moderating role of moral obligation in meal preparation
2018 Standout
Collaborative Strategic Management: Strategy Formulation and Implementation by Multi-Organizational Cross-Sector Social Partnerships
2010 Standout
Total quality management: practice and outcomes in the largest USfirms
1995
Interaction Goals in Negotiation
1990
The Impact of Caring Climate, Job Satisfaction, and Organizational Commitment on Job Performance of Employees in a China’s Insurance Company
2013 Standout
A solution to the hub center problem via a single-relocation algorithm with tabu search
2001
AIMQ: a methodology for information quality assessment
2002 Standout
A Contingent View of Quality Management‐The Impact of International Competition on Quality
2000
Organizational Change and Employee Stress
2010
The quality of market-oriented behaviors: Formative index construction
2008
Applicant communication satisfaction, intent to accept second interview offers, and recruiter communication style
1993
The Uppsala internationalization process model revisited: From liability of foreignness to liability of outsidership
2009 Standout
The role of Islamic religiosity on the relationship between perceived value and tourist satisfaction
2014 Standout
An international study of quality improvement approach and firm performance
1997
Relationship stability and supplier commitment to quality
2004
Visual Management Studies: Empirical and Theoretical Approaches*
2012 Standout
Quality of Team Service
2003
Effects of Quality Culture and Corporate Ethical Values on Employee Work Attitudes and Job Performance in Turkey: An Integrative Approach
2007
Examining the motivation, perceived performance, and behavioral intentions of convention attendees: Evidence from a regional conference
2006 Standout
Evaluation and selection of mobile health (mHealth) applications using AHP and fuzzy TOPSIS
2019 Standout
Big data analytics and firm performance: Effects of dynamic capabilities
2016 Standout
Making sense of sensemaking narratives
2008 Standout
TQM and innovation: a literature review and research framework
2001
A Meta-Analysis of Satisfaction in Marketing Channel Relationships
1999 Standout
An extended model of the antecedents and consequences of consumer satisfaction for hospitality services
2008
Team Effectiveness 1997-2007: A Review of Recent Advancements and a Glimpse Into the Future
2008 Standout
Physicians' Communication Style and Patient Satisfaction
1987
An empirical investigation of project evaluation criteria
2001
Sensemaking in Organizations: Taking Stock and Moving Forward
2014 Standout
Are computers good or bad for business? How mediated customer–computer interaction alters emotions, impressions, and patronage toward organizations
2013
A systematic review of research on innovation in hospitality and tourism
2016 Standout
Service quality and operating efficiency synergies for management control in the provision of financial services: Evidence from Greek bank branches
1997
Living up to the chatbot hype: The influence of anthropomorphic design cues and communicative agency framing on conversational agent and company perceptions
2018 Standout
On Organizational Becoming: Rethinking Organizational Change
2002 Standout
Organizational Climate and Culture
2012 Standout
Beyond Process: TQM Content and Firm Performance
1996
Including ambivalence as a basis for benefit segmentation
2009
Organizational Discourse and New Organization Development Practices
2008 Standout
An organizational theoretic review of green supply chain management literature
2010 Standout
Service quality of mHealth platforms: development and validation of a hierarchical model using PLS
2010
Human Resource Management, TQM, and Firm Performance in Small and Medium-Size Enterprises
2000
Trust and commitment influences on customer retention: insights from business-to-business services
2003
How Does Human Resource Management Influence Organizational Outcomes? A Meta-analytic Investigation of Mediating Mechanisms
2012 Standout
An empirical analysis of effective TQM implementation in the Hong Kong electronics manufacturing industry
1999
Organizing and the Process of Sensemaking
2005 Standout
Unraveling the Determinants and Consequences of an Innovation-Supportive Organizational Culture
2000
The core of heritage tourism
2003 Standout
New Ways of Seeing through Qualitative Research
2018 Standout
Sticks And Stones: Language, Face, And Online Dispute Resolution
2007 Standout
Network hub location problems: The state of the art
2007 Standout
Textuality and Agency in Interaction Analysis
2004
Socioemotional Wealth in Family Firms
2012 Standout
Conceptualizing visitor satisfaction management in heritage settings: an exploratory blueprinting analysis of Leeds Castle, Kent
1998
Collaboration for Social Problem Solving: A Process Model
1993
A Retrospective look at our Evolving Understanding of Project Success
2005 Standout
Reconceptualizing Organizational Routines as a Source of Flexibility and Change
2003 Standout
Efficiency of financial institutions: International survey and directions for future research
1997 Standout
A Cylindrical Model of Communication Behavior in Crisis Negotiations
2002
Understanding big data analytics capabilities in supply chain management: Unravelling the issues, challenges and implications for practice
2017 Standout
Works of David A. Bednar being referenced
The Theory of Logical Types: A Tool for Understanding Levels and types of Change in Organizations
1997
Relationships Between Communicator Style and Managerial Performance in Complex Organizations: A Field Study
1982
Interaction Analysis: A Tool for Understanding Negotiations
1983
DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS
1994
1997
Organizational Behavior: Understanding and Managing People at Work
1991