Citation Impact
Citing Papers
Capabilities that enhance outcomes of an episodic supply chain collaboration
2011
The impact of supply chain integration on performance: A contingency and configuration approach
2009 Standout
Digitalization to achieve sustainable development goals: Steps towards a Smart Green Planet
2021 Standout
The circular economy: New or Refurbished as CE 3.0? — Exploring Controversies in the Conceptualization of the Circular Economy through a Focus on History and Resource Value Retention Options
2017 Standout
Reverse logistics and closed-loop supply chain: A comprehensive review to explore the future
2014 Standout
LOGISTICS SOCIAL RESPONSIBILITY: AN INTEGRATIVE FRAMEWORK
2002
The selection of transport and handling resources in logistics centers using Multi-Attributive Border Approximation area Comparison (MABAC)
2014 Standout
Scenarios for the logistics services industry: A Delphi-based analysis for 2025
2010
Advancing formative measurement models
2008 Standout
A framework of sustainable supply chain management: moving toward new theory
2008 Standout
An empirical comparison of the efficacy of covariance-based and variance-based SEM
2009 Standout
The impact of control strategies on the management of returnable transport items
2010
Initialising Customer-orientated Digital Transformation in Enterprises
2017 Standout
Expanding understanding of service exchange and value co-creation: a social construction approach
2010
Critical service logic: making sense of value creation and co-creation
2012 Standout
Knowledge as a strategic resource in supply chains
2005
A literature review and a case study of sustainable supply chains with a focus on metrics
2012 Standout
Service customer orientation and social sustainability: The case of small medium enterprises
2020
Understanding Customer Experience Throughout the Customer Journey
2016 Standout
The Role of Relational Information Processes and Technology Use in Customer Relationship Management
2005 Standout
From a literature review to a conceptual framework for sustainable supply chain management
2008 Standout
The duality of digital and environmental orientations in the context of SMEs: Implications for innovation performance
2020 Standout
Role of big data analytics in developing sustainable capabilities
2018 Standout
The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions
2002 Standout
Online purchasing tickets for low cost carriers: An application of the unified theory of acceptance and use of technology (UTAUT) model
2014 Standout
Logistics‐production, logistics‐marketing and external integration
2005
A framework for investigating the role of big data in service parts management
2016
Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments
2000 Standout
Corporate Social Responsibility, Customer Satisfaction, and Market Value
2006 Standout
Consumer perceived value: The development of a multiple item scale
2001 Standout
EVOLVING A THEORY OF PERFORMANCE‐BASED LOGISTICS USING INSIGHTS FROM SERVICE DOMINANT LOGIC
2010
Harvesting big data to enhance supply chain innovation capabilities: An analytic infrastructure based on deduction graph
2015
1 Blockchain’s roles in meeting key supply chain management objectives
2017 Standout
A Literature Review on Risk Sources and Resilience Factors in Agri-Food Supply Chains
2017
A comprehensive review of big data analytics throughout product lifecycle to support sustainable smart manufacturing: A framework, challenges and future research directions
2018 Standout
Sustainable supply chain management practices, supply chain dynamic capabilities, and enterprise performance
2017
Applying blockchain technology to improve agri-food traceability: A review of development methods, benefits and challenges
2020 Standout
Implementing the Marketing Concept at the Employee–Customer Interface: The Role of Customer Need Knowledge
2009
The role of Islamic religiosity on the relationship between perceived value and tourist satisfaction
2014 Standout
Relationship stability and supplier commitment to quality
2004
Customer Experience Creation: Determinants, Dynamics and Management Strategies
2009 Standout
Brand marketing for creating brand value based on a MCDM model combining DEMATEL with ANP and VIKOR methods
2011
Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance
2015
Antecedents, consequences, and challenges of small and medium-sized enterprise digitalization
2020 Standout
CROSSROADS—Microfoundations of Performance: Balancing Efficiency and Flexibility in Dynamic Environments
2010 Standout
Role of competences in creating customer value: A value-creation logic approach
2006
Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation
2014 Standout
Building Better Causal Theories: A Fuzzy Set Approach to Typologies in Organization Research
2011 Standout
Characterizing Value as an Experience
2012
Assessing the impact of big data on firm innovation performance: Big data is not always better data
2019 Standout
Blockchain technology and its relationships to sustainable supply chain management
2018 Standout
Value-Based Differentiation in Business Relationships: Gaining and Sustaining Key Supplier Status
2005
Institutions and axioms: an extension and update of service-dominant logic
2015 Standout
Role of Government to Enhance Digital Transformation in Small Service Business
2021 Standout
Understanding the Effect of Customer Relationship Management Efforts on Customer Retention and Customer Share Development
2003 Standout
Customer needing: a challenge for the seller offering
2012
Innovation, organizational learning, and performance
2010 Standout
Assessing the rigor of case study research in supply chain management
2008
Linking Service-Dominant Logic and Strategic Business Practice
2011
Towards Industry 4.0
2018
How destination image and evaluative factors affect behavioral intentions?
2006 Standout
Understanding the reverse logistics operations of a retailer: a pilot study
2009
Emerging design strategies in sustainable production and consumption of textiles and clothing
2011 Standout
The returns management process in supply chain strategy
2007
Service value revisited: Specifying a higher-order, formative measure
2008
Understanding digital transformation: A review and a research agenda
2019 Standout
Measuring Service Quality in E-Retailing
2006
Fuzzy multiple criteria decision-making techniques and applications – Two decades review from 1994 to 2014
2015 Standout
Leveraging closed‐loop orientation and leadership for environmental sustainability
2009
Toward the Development of a Maturity Model for Digitalization within the Manufacturing Industrys Supply Chain
2017
An empirical examination of the acceptance behaviour of hotel front office systems: An extended technology acceptance model
2007
CROSSROADS—Organizing for Fluidity? Dilemmas of New Organizational Forms
2010
An organizational theoretic review of green supply chain management literature
2010 Standout
Satisfiers and Dissatisfiers in the Online Environment
2008
Customer value in the hotel industry: What managers believe they deliver and what customer experience
2007
How Does Human Resource Management Influence Organizational Outcomes? A Meta-analytic Investigation of Mediating Mechanisms
2012 Standout
Service Innovation: A Service-Dominant Logic Perspective1
2015 Standout
Consumer Trust, Value, and Loyalty in Relational Exchanges
2002 Standout
Academic engagement and commercialisation: A review of the literature on university–industry relations
2012 Standout
Learning orientation and market orientation
2005
Do Suppliers Benefit from Collaborative Relationships with Large Retailers? An Empirical Investigation of Efficient Consumer Response Adoption
2005
Selection of optimal supplier in supply chain management strategy with analytic network process and choquet integral
2008
Business Models: Origin, Development and Future Research Perspectives
2015 Standout
The concept of perceived value: a systematic review of the research
2007
Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology.
2001 Standout
Retail reverse logistics: a call and grounding framework for research
2011
Corporate Social Responsibility, Customer Satisfaction, and Market Value
2006 Standout
Customer value: The next source for competitive advantage
1997 Standout
Consensus measurement in Delphi studies
2012 Standout
Managing the co-creation of value
2007 Standout
Entrepreneurship and university-based technology transfer
2004
Works of Daniel J. Flint being referenced
LOGISTICIANS AS MARKETERS: THEIR ROLE WHEN CUSTOMERS' DESIRED VALUE CHANGES
2000
VALIDITY IN LOGISTICS RESEARCH.
1997
LOGISTICS INNOVATION: A CUSTOMER VALUE-ORIENTED SOCIAL PROCESS
2005
Exploring Customers' Perceptions in Creating and Delivering Value
2006
Innovation, symbolic interaction and customer valuing: thoughts stemming from a service-dominant logic of marketing
2006
Proactive customer orientation and its role for creating customer value in global markets
2010
The Meaning of Shopping Experiences Augmented By Mobile Internet Devices
2014
Customer value change in industrial marketing relationships: A call for new strategies and research
1997
Toward sustainable supply chain orientation (SSCO): mapping managerial perspectives
2015
Compressing new product success-to-success cycle time
2002
Logistics Service Quality as a Segment-Customized Process
2001
Exploring the Phenomenon of Customers' Desired Value Change in a Business-to-Business Context
2002
The Initiators of Changes in Customers' Desired Value
2001
Strategic marketing in global supply chains: Four challenges
2003
Demand and supply integration: a conceptual framework of value creation through knowledge management
2009
A REFINED VIEW OF GROUNDED THEORY AND ITS APPLICATION TO LOGISTICS RESEARCH
2009