Citation Impact
Citing Papers
Determinants of the remembered utility of aversive sounds.
2000 StandoutNobel
When does duration matter in judgment and decision making?
2000
Content analysis methods for conducting research in social and administrative pharmacy
2008
Brand Experience: What is It? How is it Measured? Does it Affect Loyalty?
2009 Standout
The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions.
2001 Standout
Social-identity functions of attraction to organizations
2006
Destination image analysis—a review of 142 papers from 1973 to 2000
2002 Standout
Understanding Customer Experience Throughout the Customer Journey
2016 Standout
Effects of service quality and customer satisfaction on loyalty of bank customers
2021 Standout
A service science perspective on business model innovation
2013 Standout
Brand‐consumer storytelling theory and research: Introduction to a Psychology & Marketing special issue
2010
DECONSTRUCTING DESTINATION IMAGE IN THE INFORMATION AGE
2003
Examining service experiences and post‐consumption evaluations
2004
On the making of an experience: the effects of breaking and combining experiences on their overall evaluation
2000
Hierarchical Latent Variable Models in PLS-SEM: Guidelines for Using Reflective-Formative Type Models
2012 Standout
Unlocking the mask: a look at the process by which authentic leaders impact follower attitudes and behaviors
2004 Standout
A perspective on judgment and choice: Mapping bounded rationality.
2003 StandoutNobel
THE RELATION OF INSTRUMENTAL and SYMBOLIC ATTRIBUTES TO A COMPANY'S ATTRACTIVENESS AS AN EMPLOYER
2003
Making the Break Count: An Episodic Examination of Recovery Activities, Emotional Experiences, and Positive Affective Displays
2008
Like the ad or the brand? Marketing stimulates different electronic word-of-mouth content to drive online and offline performance
2016
Qualitative Content Analysis
2014 Standout
Customer loyalty: a review and future directions with a special focus on the hospitality industry
2015
Building consumer–brand relationship: A cross‐cultural experiential view
2006
Differential partitioning of extended experiences
2003
Bibliometric studies in tourism
2016 Standout
Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty?
2009 Standout
Consumer Culture Theory (CCT): Twenty Years of Research
2005 Standout
Exploring the essence of memorable tourism experiences
2011 Standout
Maps of Bounded Rationality: Psychology for Behavioral Economics
2003 StandoutNobel
Service Blueprinting: A Practical Technique for Service Innovation
2008
Assessing the Effectiveness of Consumer Narratives for Destination Marketing
2010
A Framework for Conceptual Contributions in Marketing
2011 Standout
It's Not what you Get but when you Get It: The Effect of Gift Sequence on Deposit Balances and Customer Sentiment in a Commercial Bank
2011
Happiness in Everyday Life: The Uses of Experience Sampling
2003 Standout
Self-Reports in Consumer Research: The Challenge of Comparing Cohorts and Cultures
2003 Standout
The antecedents of customer loyalty: A moderated mediation model of customer relationship management quality and brand image
2016
Signaling Theory: A Review and Assessment
2010 Standout
Consumer Psychology: Categorization, Inferences, Affect, and Persuasion
2005
Statistical mediation analysis with a multicategorical independent variable
2013 Standout
Diary Studies in Organizational Research
2010 Standout
Social Media in Tourism and Hospitality: A Literature Review
2013 Standout
Conceptualizing and researching employer branding
2004 Standout
Extracting meaning from past affective experiences: The importance of peaks, ends, and specific emotions
2000
Consumer Research: In Search of Identity
2001
Conceptualization of a meaning-based research approach for tourism service experiences
2004
Works of Dan Padgett being referenced
Communicating Experiences: A Narrative Approach to Creating Service Brand Image
1997
Patterns of Affective Reactions to Advertisements: The Integration of Moment-to-Moment Responses into Overall Judgments
1997
Intergenerational influence on brand preferences
2011
Patterns of Affective Reactions to Advertisements: The Integration of Moment-to-Moment Responses into Overall Judgments
1997