Citation Impact

Citing Papers

Why Don’t Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior1
2000 Standout
Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1
2012 Standout
User Acceptance of Information Technology: Toward A Unified View1
2003 Standout
How Habit Limits the Predictive Power of Intention: The Case of Information Systems Continuance1
2007 Standout
Reverse logistics and closed-loop supply chain: A comprehensive review to explore the future
2014 Standout
Organizing for digital servitization: A service ecosystem perspective
2019
Digital transformation: A multidisciplinary reflection and research agenda
2019 Standout
Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI
2021 Standout
Understanding the determinants of RFID adoption in the manufacturing industry
2010 Standout
Three pillars of sustainability: in search of conceptual origins
2018 Standout
What factors determining customer continuingly using food delivery apps during 2019 novel coronavirus pandemic period?
2020 Standout
Brave new world: service robots in the frontline
2018 Standout
Evaluating the Travel Distances of Events Visitors and Regular Visitors Using Mobile Positioning Data: The Case of Estonia
2014
Measuring information systems success: models, dimensions, measures, and interrelationships
2008 Standout
Understanding mobile banking: The unified theory of acceptance and use of technology combined with cultural moderators
2015
What drives mobile commerce?
2004 Standout
From a literature review to a conceptual framework for sustainable supply chain management
2008 Standout
The impact of participation in virtual brand communities on consumer trust and loyalty
2007
The Effects of Attitudinal, Normative, and Control Beliefs on M-Learning Adoption Among the Students of Higher Education in Pakistan
2017
Do green practices really attract customers? The sharing economy from the sustainable supply chain management perspective
2019
Online purchasing tickets for low cost carriers: An application of the unified theory of acceptance and use of technology (UTAUT) model
2014 Standout
Why do people play on-line games? An extended TAM with social influences and flow experience
2003 Standout
Mobile Apps Use and WOM in the Food Delivery Sector: The Role of Planned Behavior, Perceived Security and Customer Lifestyle Compatibility
2020
The utilization of e‐government services: citizen trust, innovation and acceptance factors*
2005 Standout
Leadership characteristics and digital transformation
2020 Standout
Aspects of sustainable supply chain management (SSCM): conceptual framework and empirical example
2007
Progress and prospects for event tourism research
2015 Standout
Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R
2021 Standout
Grit in the path to e-learning success
2016 Standout
The Consequences of Technostress for End Users in Organizations: Conceptual Development and Empirical Validation
2008 Standout
How information technology automates and augments processes: Insights from Artificial‐Intelligence‐based systems in professional service operations
2022 Standout
Cashless Transactions: A Study on Intention and Adoption of e-Wallets
2021 Standout
Why do people use information technology? A critical review of the technology acceptance model
2002 Standout
Customer experience challenges: bringing together digital, physical and social realms
2018
Big data analytics as an operational excellence approach to enhance sustainable supply chain performance
2019 Standout
Perceived innovativeness of drone food delivery services and its impacts on attitude and behavioral intentions: The moderating role of gender and age
2019 Standout
A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies
2000 Standout
Customer loyalty: a review and future directions with a special focus on the hospitality industry
2015
Understanding the Blockchain technology adoption in supply chains-Indian context
2018 Standout
Sustainable operations: Their impact on the triple bottom line
2012
Technology Acceptance Model 3 and a Research Agenda on Interventions
2008 Standout
Consumer engagement in a virtual brand community: An exploratory analysis
2011 Standout
Bibliometric studies in tourism
2016 Standout
Blockchain technology and its relationships to sustainable supply chain management
2018 Standout
AGE DIFFERENCES IN TECHNOLOGY ADOPTION DECISIONS: IMPLICATIONS FOR A CHANGING WORK FORCE
2000 Standout
Rethinking some of the rethinking of partial least squares
2019 Standout
Learning with mobile technologies – Students’ behavior
2016 Standout
Investigating users’ perspectives on e-learning: An integration of TAM and IS success model
2015
Predictive model assessment in PLS-SEM: guidelines for using PLSpredict
2019 Standout
Determinants of the intention to participate in firm-hosted online travel communities and effects on consumer behavioral intentions
2010
An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research
2017
When to use and how to report the results of PLS-SEM
2018 Standout
Framing sustainability performance of supply chains with multidimensional indicators
2014
Enacting Professional Service Work in Times of Digitalization and Potential Disruption
2020
Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model
2000 Standout
A study of mobile banking loyalty in Iran
2014
Do you get tired of socializing? An empirical explanation of discontinuous usage behaviour in social network services
2016 Standout
A meta-analysis of the technology acceptance model
2006 Standout
Determinants of continuance intention to use the smartphone banking services
2016
Consumers acceptance of artificially intelligent (AI) device use in service delivery
2019 Standout
The relationships between electronic banking adoption and its antecedents: A meta-analytic study of the role of national culture
2018 Standout
Technology Acceptance Model in M-learning context: A systematic review
2018 Standout
A Theoretical Integration of User Satisfaction and Technology Acceptance
2005 Standout
Factors affecting adoption of online banking: A meta-analytic structural equation modeling study
2014
Intelligent Manufacturing in the Context of Industry 4.0: A Review
2017 Standout
A sustainability paradox? Sustainable operations in the offshore oil and gas industry: The case of Petrobras
2016 Standout
An examination of consumer sentiment toward offshored services
2010 Standout
Exploring reverse supply chain management practices in Turkey
2010
Green supply chain management: A review and bibliometric analysis
2015 Standout
Does Offshoring Impact Customer Satisfaction?
2008

Works of Byron Keating being referenced

In pursuit of a sustainable supply chain: insights from Westpac Banking Corporation
2008
Service Research in the Hospitality Literature
2014
RFID Adoption Issues: Analysis of Organizational Benefits and Risks
2009
Outbound Tourism From China: Literature Review and Research Agenda
2008
Inter-channel Effects in Multichannel Travel Services
2014
Differentiating between service quality and relationship quality in cyberspace
2003
Theorizing beyond the horizon: service research in 2050
2018
Outbound Tourism From China: Literature Review and Research Agenda
2008
A systematic review of Internet banking adoption
2013
Operating without operations: how is technology changing the role of the firm?
2018
Mediating Role of Relationship Quality in Online Services
2011
Rankless by CCL
2026