Citation Impact
Citing Papers
The relationship between total quality management practices and their effects on firm performance
2003 Standout
Towards a theory of supply chain management: the constructs and measurements
2004 Standout
The impact of supply chain integration on performance: A contingency and configuration approach
2009 Standout
Work-related musculoskeletal disorders: the epidemiologic evidence and the debate
2003 Standout
Work factors as predictors of intense or disabling low back pain; a prospective study of nurses’ aides
2004 Standout
The relationships among turnover intentions, professional commitment, and job satisfaction of hospital nurses
2002 Standout
Linking Organizational Resources and Work Engagement to Employee Performance and Customer Loyalty: The Mediation of Service Climate.
2005 Standout
Nurse turnover: A literature review
2005 Standout
A group-level model of safety climate: Testing the effect of group climate on microaccidents in manufacturing jobs.
2000 Standout
Strategic purchasing, supply management, and firm performance
2004 Standout
A longitudinal cohort study of burnout and attrition in nursing students
2003 Standout
Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis.
2002 Standout
What factors determining customer continuingly using food delivery apps during 2019 novel coronavirus pandemic period?
2020 Standout
Job satisfaction among nurses: a literature review
2004 Standout
Job satisfaction in nursing: validation of a new instrument for the UK
2005
Job satisfaction among hospital nurses revisited: A systematic review
2011 Standout
Linking service climate and customer perceptions of service quality: Tests of a causal model.
1998
Impact of job satisfaction components on intent to leave and turnover for hospital-based nurses: A review of the research literature
2006 Standout
Work-related low-back problems in nursing
1998
A study of the lagged relationships among safety climate, safety motivation, safety behavior, and accidents at the individual and group levels.
2006 Standout
Service quality along the supply chain: implications for purchasing
2001
Enhancing the Effectiveness of Work Groups and Teams
2006 Standout
Validation de la traduction de l'Inventaire d'épuisement professionnel de Maslach et Jackson.
1994 Standout
Repeat Attendance as a Function of Involvement, Loyalty, and the Sportscape Across Three Football Contexts
2000
Measuring patient's satisfaction of healthcare services in the UAE hospitals: Using SERVQUAL
2016 Standout
Progress and prospects for event tourism research
2015 Standout
Burnout and professional depression: related concepts?
1986
The Meaning of Employee Engagement
2008 Standout
Telephone Call Centers: Tutorial, Review, and Research Prospects
2003 Standout
An Empirical Investigation of Service Quality and Customer Satisfaction in Professional Accounting Firms: Evidence from North Cyprus
2007
Service quality, customer satisfaction and loyalty in automobile repair services sector
2015 Standout
Capabilities, business processes, and competitive advantage: choosing the dependent variable in empirical tests of the resource‐based view
2003 Standout
The Psychological Continuum Model: A Conceptual Framework for Understanding an Individual's Psychological Connection to Sport
2001 Standout
Project 2000 student wastage: A case study
1994
Absence and wastage in trained nurses: a selective review of the literature*
1978
Understanding Consumer Support: Extending the Sport Interest Inventory (SII) to Examine Individual Differences among Women's Professional Sport Consumers
2003
Selecting potential nurses: a review of the methods
1993
Organizational Climate and Culture
2012 Standout
Comparing the quality of private and public hospitals
2003
The relationship between internal and external service quality
2009
Works of Brian Moores being referenced
The changing composition of the British hospital nursing workforce 1962–1984
1987
An analysis of the factors which impinge on a nurse's decision to enter, stay in, leave or re‐enter the nursing profession
1983
The Fan as Customer:
1995
Feelings of alienation among nursing staff in hospitals for the mentally handicapped
1977
Patterns of student nurse wastage
1971
Towards the measurement of internal service quality
1995