Citation Impact
Citing Papers
PLS-SEM’s most wanted guidance
2022 Standout
Big Data and discrimination: perils, promises and solutions. A systematic review
2019 Standout
Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI
2021 Standout
A Comparative Study on Indonesian and Malaysian Consumers’ Perception and Preference Towards Handphones From China, South Korea, America, and Europe
2018
Exploring the Impact of Social Axioms on Firm Reputation: A Stakeholder Perspective
2016
Undervalued or Overvalued Customers: Capturing Total Customer Engagement Value
2010 Standout
Applying the UTAUT Model to Explain the Students’ Acceptance of Mobile Learning System in Higher Education
2019 Standout
Impact of the COVID-19 Pandemic on Online Consumer Purchasing Behavior
2021 Standout
Friend or foe? Customer engagement’s value-based effects on fellow customers and the firm
2020
ESG disclosure and financial performance: Moderating role of ESG investors
2022 Standout
Corporate transformation toward Industry 4.0 and financial performance: The influence of environmental, social, and governance (ESG)
2021 Standout
Prediction‐Oriented Model Selection in Partial Least Squares Path Modeling
2018
Perceptions and effects of cross-national corporate reputation
2017
CSR ACTIVITIES AND CONSUMER LOYALTY: THE EFFECT OF THE TYPE OF PUBLICIZING MEDIUM
2018
Impact of Service Quality, Trust and Perceived Value on Customer Loyalty in Malaysia Services Industries
2014 Standout
The relevance of reputation in the nonprofit sector: the moderating effect of socio‐demographic characteristics
2014
Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R
2021 Standout
Customer Engagement
2011 Standout
Discriminant validity of the customer-based corporate reputation scale: some causes for concern
2019
ESG performance and firm value: The moderating role of disclosure
2017
How to Specify, Estimate, and Validate Higher-Order Constructs in PLS-SEM
2019 Standout
Rise of the Machines? Customer Engagement in Automated Service Interactions
2021 Standout
The Process of Customer Engagement: A Conceptual Framework
2008
A bibliometric retrospection of marketing from the lens of psychology: Insights from Psychology & Marketing
2021
An assessment of corporate social responsibility on customer company identification and loyalty in banking industry: a PLS-SEM analysis
2020
Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation
2014 Standout
Explaining the differing effects of corporate reputation across nations: a multilevel analysis
2015
Consumer engagement in a virtual brand community: An exploratory analysis
2011 Standout
Measuring reputation in global markets—A comparison of reputation measures’ convergent and criterion validities
2012
Rethinking some of the rethinking of partial least squares
2019 Standout
A study of artificial intelligence on employee performance and work engagement: the moderating role of change leadership
2022 Standout
How value and trust influence loyalty in wireless telecommunications industry
2012
Assessing measurement model quality in PLS-SEM using confirmatory composite analysis
2019 Standout
Predictive model assessment in PLS-SEM: guidelines for using PLSpredict
2019 Standout
The impact of social media on consumer acculturation: Current challenges, opportunities, and an agenda for research and practice
2019
When to use and how to report the results of PLS-SEM
2018 Standout
Environmental, Social and Governance (ESG) disclosure, competitive advantage and performance of firms in Malaysia
2021 Standout
Addressing Endogeneity in International Marketing Applications of Partial Least Squares Structural Equation Modeling
2018 Standout
Impact of COVID-19 pandemic on information management research and practice: Transforming education, work and life
2020 Standout
COVID-19 and e-wallet usage intention: A multigroup analysis between Indonesia and Malaysia
2020 Standout
SECTORAL ANALYSIS OF THE EFFECTIVENESS OF BANK RISK CAPITAL IN THE VISEGRAD GROUP COUNTRIES
2019 Standout
Exploring materialistic bandwagon behaviour in online fashion consumption: A survey of Chinese luxury consumers
2019
Exploring the relationship between big data analytics capability and competitive performance: The mediating roles of dynamic and operational capabilities
2019 Standout
The Influence of Firm Size on the ESG Score: Corporate Sustainability Ratings Under Review
2019 Standout
How to conduct a bibliometric analysis: An overview and guidelines
2021 Standout
Essential factors for the application of education information system using mobile learning: A case study of students of the university of technology
2018
Partial least squares structural equation modeling (PLS-SEM)
2014 Standout
Works of Boris Bartikowski being referenced
Customer satisfaction measurement: comparing four methods of attribute categorisations
2004
Investigating mediators between corporate reputation and customer citizenship behaviors
2009
The “little emperor” and the luxury brand: How overt and covert narcissism affect brand loyalty and proneness to buy counterfeits
2018
Of countries, places and product/brand place associations: an inventory of dispositions and issues relating to place image and its effects
2018
Brand origin and country of manufacture influences on brand equity and the moderating role of brand typicality
2010
The type-of-internet-access digital divide and the well-being of ethnic minority and majority consumers: A multi-country investigation
2017
Cultural and identity antecedents of market mavenism: Comparing Chinese at home and abroad
2017
Culture and age as moderators in the corporate reputation and loyalty relationship
2010
Exploring corporate ability and social responsibility associations as antecedents of customer satisfaction cross-culturally
2012
Attitude contagion in consumer opinion platforms: posters and lurkers
2014