Immediate Impact
3 by Nobel laureates 52 standout
Citing Papers
Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth
2024 Standout
Enhancing trust in online grocery shopping through generative AI chatbots
2024 Standout
Works of Anne Kao being referenced
Natural Language Processing and Text Mining
2007
Author Peers
| Author | Last Decade | Papers | Cites | ||||
|---|---|---|---|---|---|---|---|
| Anne Kao | 85 | 155 | 9 | 44 | 6 | 279 | |
| Stephen R. Poteet | 74 | 141 | 9 | 42 | 5 | 258 | |
| Philip Kegelmeyer | 40 | 126 | 5 | 42 | 6 | 258 | |
| Vishal Gupta | 109 | 178 | 6 | 47 | 3 | 329 | |
| Despoina Antonakaki | 57 | 97 | 17 | 69 | 9 | 207 | |
| Keith Stevens | 36 | 120 | 2 | 47 | 8 | 234 | |
| Elin K. Jacob | 103 | 115 | 15 | 59 | 19 | 329 | |
| Stefan Gindl | 43 | 165 | 5 | 98 | 12 | 302 | |
| Will Hill | 180 | 99 | 30 | 27 | 14 | 333 | |
| Rasha Kashef | 85 | 141 | 37 | 52 | 15 | 285 | |
| Ganggao Zhu | 44 | 257 | 12 | 28 | 5 | 310 |
All Works
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