Standout Papers
Citation Impact
Citing Papers
How artificial intelligence will change the future of marketing
2019 Standout
Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI
2021 Standout
Navigating the confluence of artificial intelligence and education for sustainable development in the era of industry 4.0: Challenges, opportunities, and ethical dimensions
2024 Standout
Safety at work: A meta-analytic investigation of the link between job demands, job resources, burnout, engagement, and safety outcomes.
2010 Standout
Ego depletion and the strength model of self-control: A meta-analysis.
2010 Standout
Individual- and organizational-level consequences of organizational citizenship behaviors: A meta-analysis.
2009 Standout
A systematic review – physical activity in dementia: The influence of the nursing home environment
2014
Employee adjustment and well-being in the era of COVID-19: Implications for human resource management
2020 Standout
Multiple professional identities: Examining differences in identification across work-related targets.
2006
A general multilevel SEM framework for assessing multilevel mediation.
2010 Standout
The value of value congruence.
2009
IT Service Climate: An Extension to IT Service Quality Research
2008
Job demands–resources theory: Taking stock and looking forward.
2016 Standout
Knowledge translation of research findings
2012 Standout
Understanding Service Convenience
2002
The effects of perceived external prestige, ethical organizational climate, and leader‐member exchange (LMX) quality on employees' commitments and their subsequent attitudes
2011
Strategy fit and performance consequences of international marketing standardization
2006 Standout
Extinction of experience: the loss of human–nature interactions
2016 Standout
Organizational justice, voluntary learning behavior, and job performance: A test of the mediating effects of identification and leader‐member exchange
2009
Identity, Intended Image, Construed Image, and Reputation: An Interdisciplinary Framework and Suggested Terminology
2006
Getting to the “COR”
2014 Standout
Figures of Rhetoric in Advertising Language
1996 Standout
Understanding Customer Experience Throughout the Customer Journey
2016 Standout
Development and validation of the job crafting scale
2011 Standout
The duality of digital and environmental orientations in the context of SMEs: Implications for innovation performance
2020 Standout
How Relational and Organizational Identification Converge: Processes and Conditions
2008
An empirical study of online shopping: a service perspective
2004
What We Know and Don’t Know About Corporate Social Responsibility
2012 Standout
Organizational identification: A meta-analysis
2004
Perceived external prestige and internal respect: New insights into the organizational identification process
2006
Do Environmental CSR Initiatives Serve Organizations’ Legitimacy in the Oil Industry? Exploring Employees’ Reactions Through Organizational Identification Theory
2012
Corporate Social Responsibility, Customer Satisfaction, and Market Value
2006 Standout
Job Engagement: Antecedents and Effects on Job Performance
2010 Standout
An Attitudinal Model of Technology-Based Self-Service: Moderating Effects of Consumer Traits and Situational Factors
2002
The Impact of Caring Climate, Job Satisfaction, and Organizational Commitment on Job Performance of Employees in a China’s Insurance Company
2013 Standout
Enhancing hospitality experience with service robots: the mediating role of rapport building
2019
What are the Benefits of Interacting with Nature?
2013
Evidence toward an expanded model of organizational identification
2003
The psychological benefits of indoor plants: A critical review of the experimental literature
2009
The Smart Classroom as a Means to the Development of ESD Methodologies
2020
Synthesizing information systems knowledge: A typology of literature reviews
2014 Standout
The Autonomy Paradox: The Implications of Mobile Email Devices for Knowledge Professionals
2013 Standout
Institutional Complexity and Organizational Responses
2011 Standout
Customer Experience Creation: Determinants, Dynamics and Management Strategies
2009 Standout
Does serving the community also serve the company? Using organizational identification and social exchange theories to understand employee responses to a volunteerism programme
2009
Market-Oriented Ethnography: Interpretation Building and Marketing Strategy Formulation
1994 Standout
Externalization of employment in a service environment: the role of organizational and customer identification
2007
Relationships between organizational justice, identification with organization and work unit, and group-related outcomes
2005
Corporate social responsibility in the multinational enterprise: strategic and institutional approaches
2006 Standout
Perceived External Prestige, Affective Commitment, and Citizenship Behaviors
2005
Perceived Organizational Support: A Meta-Analytic Evaluation of Organizational Support Theory
2015 Standout
The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes
2019 Standout
Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation
2014 Standout
Predicting the different profiles of organizational identification: A case of shipyard subcontractors
2005
Better think before agreeing twice
2010
Linking ethical leadership to employee performance: The roles of leader–member exchange, self-efficacy, and organizational identification
2010
How Servant Leadership Influences Organizational Citizenship Behavior: The Roles of LMX, Empowerment, and Proactive Personality
2015 Standout
Consumer Culture Theory (CCT): Twenty Years of Research
2005 Standout
Exercise as medicine – evidence for prescribing exercise as therapy in 26 different chronic diseases
2015 Standout
Team Effectiveness 1997-2007: A Review of Recent Advancements and a Glimpse Into the Future
2008 Standout
How Nothing Became Something: White Space, Rhetoric, History, and Meaning
2006 Standout
Advances in Career Theory and Research: A Critical Review and Agenda for Future Exploration
2009 Standout
Acts of Benevolence: A Limited-Resource Account of Compliance with Charitable Requests
2008
A model of dual organizational identification in the context of the multinational enterprise
2007
The Firm's Management of Social Interactions
2005
Strategic Issues Management
2002
On Resonance: A Critical Pluralistic Inquiry Into Advertising Rhetoric
1992
The Role of Perceived Organizational Performance in Organizational Identification, Adjustment and Job Performance*
2007
Regulatory fit: A meta‐analytic synthesis
2013
Modelling technology acceptance in education: A study of pre-service teachers
2008 Standout
Breaking through the loss cycle of burnout: The role of motivation
2011
Interventions before consultations for helping patients address their information needs
2007
Humanizing brands: When brands seem to be like me, part of me, and in a relationship with me
2017
What Makes Online Content Viral?
2011 Standout
Visual Rhetoric in Advertising: Text‐Interpretive, Experimental, and Reader‐Response Analyses
1999 Standout
Statistical mediation analysis with a multicategorical independent variable
2013 Standout
Union loyalty antecedents: A justice perspective
2006
An identification perspective of servant leadership’s effects
2016
A Pan‐European Approach to Customer Satisfaction: An Optimal Strategy?
2008
The moderating role of individual differences in the relation between transformational/transactional leadership perceptions and organizational identification
2005
A Strategic Framework for Customer Relationship Management
2005 Standout
Motivations and solution appropriateness in crowdsourcing challenges for innovation
2018
Effects of Word-of-Mouth versus Traditional Marketing: Findings from an Internet Social Networking Site
2009 Standout
Nature and Health
2014 Standout
Determinants and Outcomes of Customers' Use of Self-Service Technology in a Retail Setting
2007
Organizational identification: A conceptual and operational review
2005
Psychological Implications of Customer Participation in Co-Production
2003
Identification in Organizations: An Examination of Four Fundamental Questions
2008 Standout
How to conduct a bibliometric analysis: An overview and guidelines
2021 Standout
UNPACKING GENERATIONAL IDENTITIES IN ORGANIZATIONS.
2010 Standout
Bounded Rationality, Planning, Standardization of International Strategy, and Export Performance: A Structural Model Examination
1999
A Meta-Analysis of Antecedents and Consequences of Leader-Member Exchange
2011 Standout
Servant Leadership: A systematic review and call for future research
2018 Standout
A retrospective review of the first 35 years of the International Journal of Research in Marketing
2020
Managing the co-creation of value
2007 Standout
Works of Ad Pruyn being referenced
Turning Shoppers Into Sellers: Two Experiments on Member-Get-Member Campaigns
2003
Stress-reducing effects of indoor plants in the built healthcare environment: The mediating role of perceived attractiveness
2008
Physical environmental stimuli that turn healthcare facilities into healing environments through psychologically mediated effects: systematic review
2006 Standout
On the enhancement of efficiency in care for cancer patients in outpatient clinics: an instrument to accelerate psychosocial screening and referral
2003
Organizational Identification During a Merger: Determinants of Employees' Expected Identification With the New Organization*
2006
When Visual Product Features Speak the Same Language: Effects of Shape-Typeface Congruence on Brand Perception and Price Expectations*
2011
Customer control and evaluation of service validity and reliability
1998
THE IMPACT OF EMPLOYEE COMMUNICATION AND PERCEIVED EXTERNAL PRESTIGE ON ORGANIZATIONAL IDENTIFICATION.
2001 Standout
Service validity and service reliability of search, experience and credence services
2006
Measuring the experience of hospitality: Scale development and validation
2017
You are what you wear: Brand personality influences on consumer impression formation
2007
Interpersonal Communication and Compliance
2006
The Key to Successful Euromarketing:
1996
Effects of waiting on the satisfaction with the service: Beyond objective time measures
1998
Employee identification before and after an internal merger: A longitudinal analysis
2008
Lighting affects students’ concentration positively: Findings from three Dutch studies
2012
“If You Can't Dazzle Them with Brilliance, Baffle Them with Nonsense”: Extending the Impact of the Disrupt‐Then‐Reframe Technique of Social Influence
2004
Multiple organizational identification levels and the impact of perceived external prestige and communication climate
2006
When fit fosters favoring: The role of private self-focus
2010